Warranty
Lexprime Watches — Warranty Policy
Every Lexprime watch is backed by our manufacturer's warranty against defects in materials and workmanship.
Warranty Period
6 months from the date of delivery.
What's Covered
- Movement/mechanism defects under normal use.
- Manufacturing faults in the case, dial, or strap attachment.
- Premature battery failure (for quartz watches) within the warranty period.
What's Not Covered
- Damage from accidents, drops, or misuse
- Water damage beyond the watch's rated resistance
- Normal wear and tear (scratches, strap wear, fading)
- Unauthorized repairs or alterations by third parties
- Loss or theft
How to Claim Warranty Service
- Email support.lexprimewatches@gmail.com with your order number, a description of the issue, and clear photos/video of the defect.
- Our team will review your claim within 4-5 business days.
- If approved, we'll arrange for repair or replacement at no cost. Shipping instructions will be shared with you.
Note: Warranty claims are separate from our 7-day Return Policy — a return is for change of mind or unworn products, while warranty covers defects discovered after use begins.
Contact Us
For any warranty questions, reach out at support.lexprimewatches@gmail.com or
+91 9813478352.