Shipping Policy
Thank you for shopping with Lexprime Watches. Here's everything you need to know about how we ship your order.
Order Processing Time
Orders are processed within 5-7 business days of confirmation. You'll receive an email/SMS notification once your order has been shipped, along with a tracking link.
Shipping Partners
We ship pan-India through trusted courier partners, and your order will be handed off to whichever partner offers the fastest, most reliable delivery to your location.
Delivery Timelines
Delivery timelines are estimates and may be affected by factors outside our control, including weather, courier delays, or regional restrictions.
Shipping Charges
Cash on Delivery (COD)
COD is available for orders up to ₹599 in eligible pin codes. A COD handling fee of (if any) will be shown at checkout.
Order Tracking
Once shipped, you'll receive a tracking ID and link via email/SMS. You can also track your order status by logging into your account or contacting us at support.lexprimewatches@gmail.com.
Delayed or Lost Shipments
If your order hasn't arrived within the expected timeframe, please contact us at support.lexprimewatches@gmail.com or +91 9813478352 with your order number, and we'll investigate with our courier partner and keep you updated.
Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer. If a package is returned to us due to an incorrect address, we'll reach out to arrange reshipment, and additional shipping charges may apply.
International Shipping
[Currently, we ship only within India. / We do ship internationally to select countries — delivery times and charges vary by destination.] (pick whichever applies and delete the other)
Contact Us
For any shipping-related questions, reach out at support.lexprimewatches@gmail.com or +91 9813478352, Monday–Saturday, 10:00AM – 6:00PM .